Summary
Overview
Work History
Education
Skills
Languages (bilingual)
Timeline
Generic

Joan Vesho

Worcester,Ma

Summary

Results-driven Retail and Store Manager with extensive experience in operations management, team leadership, and financial handling. Proven ability to manage scheduling, inventory, financial processes, and customer service while driving store performance and efficiency.

Overview

5
5
years of professional experience

Work History

Store Manager

Oxford Market
01.2021 - 01.2023
  • Managed scheduling, payroll-related paperwork, and daily operations
  • Oversaw inventory, supplier orders, and stock management
  • Handled cash, deposits, billing, and store accounting tasks
  • Provided strong customer service and managed in-store and online orders
  • Maintained store organization and compliance standards
  • Reported performance metrics to management

Production Supervisor

New England Wire Products
01.2024 - 2025
  • Supervised production team and workflow efficiency
  • Ensured quality control and adherence to safety standards
  • Coordinated production schedules and team responsibilities

Store General Manager

Advance Auto Parts
Lynn, MA
01.2025 - 02.2026
  • Managed full store operations including scheduling, staffing, and performance
  • Controlled inventory, placed orders, and tracked stock levels
  • Handled daily money deposits, billing, and basic accounting tasks
  • Oversaw online orders and ensured timely fulfillment
  • Delivered excellent customer service and resolved customer concerns
  • Maintained accurate paperwork and operational reports
  • 14 months
  • Led team training initiatives to enhance customer service and technical knowledge.
  • Oversaw daily store operations, ensuring optimal inventory levels and product availability.

Retail Parts Professional

Advance Auto Parts
Southbridge, MA
01.2026 - Current
  • Oversee daily store operations, staff scheduling, and performance
  • Manage inventory, ordering, and stock control
  • Handle customer service, online orders, and issue resolution
  • Supervise financial tasks including billing and cash management
  • Ensure compliance with company policies and procedures
  • Current Position
  • 3 months

Education

Criminal Justice

Quinsigamond Community College (QCC)
Worcester, MA

Skills

  • Staff Scheduling
  • Inventory Management & Ordering
  • Cash Handling & Deposits
  • Billing & Basic Accounting
  • Customer Service & Conflict Resolution
  • Online Order Management
  • Operations Management
  • Team Leadership
  • Quality control
  • Health and safety compliance
  • Staff management
  • Schedule management
  • Worker training
  • Workflow optimization

Languages (bilingual)

English
Albanian

Timeline

Retail Parts Professional

Advance Auto Parts
01.2026 - Current

Store General Manager

Advance Auto Parts
01.2025 - 02.2026

Production Supervisor

New England Wire Products
01.2024 - 2025

Store Manager

Oxford Market
01.2021 - 01.2023

Criminal Justice

Quinsigamond Community College (QCC)