Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joan Waldron

Central Square,NY

Summary

Motivated customer service specialist. Who enjoys working with and helping customers with their needs. I am a people person who is committed to working with one or many persons. Able to multi-task and prioritize work as required. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Rite Aid
04.2014 - Current
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Described product to customers and accurately explained details and care of merchandise.

Food Service Worker

Central Square Central School
09.2009 - 08.2014
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Volunteer Scheduler/Administrative Assistant

American Red Cross - Blood Services
04.1997 - 08.2004

Scheduled and maintained a list of over 100 volunteers for blood pickups and blood drives on a monthly basis. Scheduled monthly meetings to help keep the volunteers to upcoming changes in the company.

  • Answered an average of 25 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.

Education

High School Diploma -

John C. Birdlebough High School
Phoenix, NY
1966

Skills

  • Trusted key holder
  • Exceptional communication skills
  • Quick learner
  • Phone daily
  • Employee Training
  • Workplace Safety

Certification

Leadership for ResultsPersonnel Practice for SupervisorsManaging Total DiversityProblem Solving for Supervisors 101

Timeline

Shift Supervisor

Rite Aid
04.2014 - Current

Food Service Worker

Central Square Central School
09.2009 - 08.2014

Volunteer Scheduler/Administrative Assistant

American Red Cross - Blood Services
04.1997 - 08.2004

High School Diploma -

John C. Birdlebough High School
Joan Waldron