Joan Yazzie
Pocatello,ID
Summary
Dynamic Housekeeping Supervisor at Fort Hall Casino and Hotel, recognized for enhancing guest satisfaction through exceptional customer service and meticulous cleaning standards. Proven ability to lead teams effectively, manage inventory, and streamline operations, ensuring a pristine environment that exceeds expectations. Fast learner committed to maintaining high-quality service and fostering positive guest relations.
Overview
9
9
years of professional experience
Work History
Housekeeping Supervisor
Fort Hall Casino and Hotel
06.2016 - 08.2025
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- maintain work schedules
- maintain the inventory
- Evaluations of employees
Education
High School Diploma -
06-1993
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Fast Learner
Timeline
Housekeeping Supervisor - Fort Hall Casino and Hotel
06.2016 - 08.2025
Highland High School - High School Diploma,
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