Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joana Manzanares

Hempstead

Summary

Dynamic and goal-oriented professional with extensive experience at Walmart, excelling in customer service and cash handling. Proven ability to enhance shopping experiences through organized displays and effective teamwork. Committed to safety and compliance, with a strong attention to detail and a passion for continuous improvement.

Overview

4
4
years of professional experience

Work History

Hardlines Sales Associate

Walmart
05.2024 - 10.2025
  • Assisted customers with product selection, ensuring high-quality service and satisfaction.
  • Maintained organized merchandise displays to enhance customer shopping experience.
  • Stocked shelves efficiently, ensuring accurate product placement and inventory levels.
  • Provided training and support to new associates on operational procedures and sales techniques.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Conducted regular price audits to ensure pricing accuracy, safeguarding against potential revenue loss from discrepancies.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Processed customer transactions with accuracy and efficiency using point-of-sale systems.
  • Ensured compliance with safety regulations and proper handling of firearms.
  • Assisted customers in selecting firearms and accessories based on individual needs.

Sandwich Artist

SUBWAY®Restaurants
04.2023 - 05.2024
  • Prepared sandwiches according to customer specifications, ensuring quality and presentation standards.
  • Maintained cleanliness of workstations and dining areas, adhering to food safety protocols.
  • Assisted customers with menu selections, providing recommendations based on preferences.
  • Operated kitchen equipment efficiently, including slicers and grills, while following safety guidelines.
  • Stocked ingredients and supplies to ensure availability for daily operations and reduce downtime.
  • Adapted quickly to changing menu items and promotions, demonstrating flexibility in fast-paced environment.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Trained new employees in sandwich preparation and customer service excellence, raising team performance.
  • Managed inventory levels, ensuring fresh ingredients were always available for menu items.
  • Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.

Lifeguard Supervisor

Northgate Resorts
04.2022 - 10.2022
  • Monitored pool activities to ensure safety and compliance with regulations.
  • Assisted in implementing emergency response protocols during training sessions.
  • Educated patrons on pool rules and safety procedures for risk reduction.
  • Conducted routine equipment checks to maintain optimal functioning and safety standards.
  • Enforced facility policies to create a safe environment for all guests and staff.
  • Responded promptly to incidents, demonstrating quick decision-making under pressure.
  • Scheduled 7-10 lifeguards to provide adequate coverage of pool areas during operating hours.
  • Attentively monitored swimmers to identify distress.
  • Scanned main areas to monitor for any safety risks.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Administered first aid when necessary, demonstrating expertise in emergency response protocols and stabilizing injured swimmers until further assistance arrived.
  • Maintained a clean and safe facility by conducting daily inspections and addressing maintenance issues promptly.

Education

High School Diploma -

Hempstead High School
Hempstead, TX

Associate of Applied Science - Veterinary Science

Blinn
Brenham, TX
05-2027

Skills

  • Goal-oriented mindset

  • Cash handling proficiency

  • Product knowledge expertise

  • Store maintenance

  • Customer service

  • Teamwork and collaboration

  • Reliability and punctuality

  • Attention to detail

  • Dependable and honest

  • Patience and empathy

  • Efficient work pace

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Hardlines Sales Associate

Walmart
05.2024 - 10.2025

Sandwich Artist

SUBWAY®Restaurants
04.2023 - 05.2024

Lifeguard Supervisor

Northgate Resorts
04.2022 - 10.2022

High School Diploma -

Hempstead High School

Associate of Applied Science - Veterinary Science

Blinn

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