Joana Quintero
Long Beach,CA
Summary
Proven leader and efficient Cashier Team Lead. adept in customer service and cash register operation. Excelling in maintaining a positive attitude and fostering a team-oriented environment, I significantly enhanced customer satisfaction. Skilled in multitasking and mentoring, my approach consistently results in operational excellence and improved service delivery.
Overview
1
1
year of professional experience
Work History
Cashier Team
Carl's Jr
09.2023 - 06.2024
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Resolved problems with orders quickly and offered refund or replacement.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
Cashier Team
Carl's Jr
04.2023 - 09.2023
- Provided customers with information on specials and discount deals.
- Greeted customers per day and communicated effectively to obtain accurate orders.
- Properly maintained and operated cash register and POS system to swiftly process payments.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain sat
Education
High School Diploma -
Paramount High School
Paramount, CASkills
- Hard working and reliable
- Neat, clean, and professional
- Positive Attitude
- Customer Service
- Team Leadership
- Money Handling
- Cash Register Operation
Timeline
Cashier Team
Carl's Jr
09.2023 - 06.2024
Cashier Team
Carl's Jr
04.2023 - 09.2023
High School Diploma -
Paramount High School