Joana Sanchez
Houston,TX
Overview
6
6
years of professional experience
Work History
Optician
Walmart
02.2019 - Current
- Management assumes responsibility for ensuring customer service, supervising employees, enforcing company regulations, and taking care of various administrative tasks.
Group Leader
Fort Bend ISD
03.2018 - 01.2019
- Supervised students and engages them in developmentally appropriate enrichment activities.
Education
Associate of Science - Paralegal
Houston Community College
Houston, TX12.2024
High School Diploma -
Thurgood Marshall High School
Missouri City, TX06.2017
Skills
- Great Communication skills in English and Spanish in person and over the phone
- Customer Service Experienced
- Computer Knowledge (Microsoft Office Skills)
- Good work ethic Honesty, Punctuality, Responsible
- Multilingual
- Customer Service
- Microsoft Office
- MS Office
- Microsoft Word
- Team Building
- Microsoft Excel
- Time management
- Insurance Verification
- Attention to Detail
Assessments
- Receptionist, Proficient, 01/01/20, Using basic scheduling, attention to detail, and organizational skills in an office setting.
- Customer Focus & Orientation, Proficient, 01/01/20, Responding to customer situations with sensitivity.
- Filing & Organization, Familiar, 08/01/20, Arranging and managing information or materials using a set of rules.
Timeline
Optician
Walmart
02.2019 - Current
Group Leader
Fort Bend ISD
03.2018 - 01.2019
Associate of Science - Paralegal
Houston Community College
High School Diploma -
Thurgood Marshall High School