Joana Sanchez
Houston,TX
Summary
Executive- level mortgage loan servicing and Imaging specialist with experience managing 40-70+ residential loan files daily in high-volume environments. Strong knowledge of FHA, VA, and conventional loan products with hands-on familiarity reviewing 1003 (uniform residential loan ) application, income documentation, disclosures, title documents, and compliance forms. Recognized for precision, efficiency, and ability to perform under pressure while maintaining strict regulatory and investor guideline compliance.
Overview
4
4
years of professional experience
Work History
Imaging Specialist
Corner Stone
Houston, TX
08.2024 - 01.2026
- Processed and imaged 40-70+ residential mortgage loan files daily in a deadline- driven environment.
- Reviewed complete loan packages including 1003 , disclosures, income documentation , notes , and tittle documents.
- Supported FHA ,VA and Conventional loan processing ensuring required documentation accuracy.
- ensured precise indexing and document classification within loan origination and servicing systems.
- collaborated cross functionally with processors and underwriters to resolve documentation discrepancies
- Administered check processing and monitored returned payments , coordinating with branch locations to verify and update borrower address records to prevent reoccurring mail returns
- oversaw electronic delivery of closing disclosures (CDS) To borrowers , ensuring strict compliance with TRID timelines.
Trailing Docs Specialist
Envoy Mortgage
Houston, TX
12.2021 - 05.2023
- Confirmed on-time mortgage payments as per signed agreements, reviewing records monthly to reduce past-due accounts.
- Approved mortgage loans by examining applications and supporting documentation.
- Wrote and disbursed mortgage payoff letters.
- Kept detailed records regarding approved, denied and received loan applications.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Dispersed incoming mail to correct recipients throughout office.
- Utilized various scanning hardware, computer programs and applications to scan files and documents.
- Converted physical documents via scanning into electronic files and images.
Education
High School Diploma -
Westside High School
14201 Briar Forest06-2021
Skills
- Mortgage loan servicing & post-closing operations
- FHA, VA & Conventional loan products
- Loan file quality control & compliance
- Document imaging & electronic indexing
- High volume pipeline management(40-70files daily)
- Investor & agency documentation requirements
- Loan boarding & servicing support
- Bilingual: English & Spanish
Languages
English
Native or Bilingual
Spanish
Native/ Bilingual
Software
Encompass LOS
Microsoft excel
Docusign
Microsoft excel
Empower
Timeline
Imaging Specialist
Corner Stone
08.2024 - 01.2026
Trailing Docs Specialist
Envoy Mortgage
12.2021 - 05.2023
High School Diploma -
Westside High School