Joanesha Mia Joseph
Washington,DC
Summary
Motivated and dependable professional with experience in security operations, customer service, sales, and office administration. Known for strong communication skills, professionalism, and the ability to maintain safe environments while providing excellent service. Works effectively in team settings and adapts quickly in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Security Assurance Management
09.2024 - Current
- Monitor school facilities and entrances to ensure safety of staff and students. Conduct screenings, respond to incidents, and follow DCPS security procedures.
- DCPS Contact
Sales Associate
Ace Cash Express
Forestville, MD
09.2023 - 08.2024
- Handled financial transactions, assisted customers with services, and maintained accurate records while providing excellent customer support.
Assistant Front End Manager / Cashier
Giant
Washington, DC
09.2021 - 08.2023
- Supervised front end operations, trained employees, assisted customers with purchases and returns, and balanced registers.
Youth Mentor
M.O.M.I.E.'s TLC
Washington, DC
01.2021 - 09.2021
- Mentored youth through structured after-school programs and organized activities that supported personal development.
Office Manager
Valservin Auto Services Limited
Trinidad & Tobago
06.2018 - 12.2018
- Managed scheduling, administrative tasks, and customer service coordination.
Education
Diploma - Business Management (ABE Level 4)
School of Business and Computer Science Ltd.
Trinidad and TobagoCertificate - Psychology
University of the West Indies Open Campus
San Fernando, Trinidad and TobagoSkills
- Customer Service & Sales Support
- Cash Handling & POS Systems
- Conflict Resolution
- Microsoft Word, Excel, Access
- Technical Writing & Public Speaking
- Team Leadership
Certification
- Technical Writing Skills
- Mastering Public Speaking
- Anger Management and Conflict Resolution
Timeline
Security Officer
Security Assurance Management
09.2024 - Current
Sales Associate
Ace Cash Express
09.2023 - 08.2024
Assistant Front End Manager / Cashier
Giant
09.2021 - 08.2023
Youth Mentor
M.O.M.I.E.'s TLC
01.2021 - 09.2021
Office Manager
Valservin Auto Services Limited
06.2018 - 12.2018
Certificate - Psychology
University of the West Indies Open Campus
Diploma - Business Management (ABE Level 4)
School of Business and Computer Science Ltd.