Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Miriam Jackson

Lithia Springs,GA

Summary

Committed to serving community and inspiring others to embody Christ-like values through daily actions.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Security Officer

GA Aquarium
Atlanta, GA
04.2024 - Current
  • Check bags to make sure no weapons are coming in, and also give items back that has been retrieved, and maintain great customer service , and most of all a great team player

Zone Lead

AIRSERVE
Atlanta, GA
12.2015 - 09.2022
  • Assist passengers with disabilities
  • Assure all planes have been cleared for reporting to gate agents
  • Responsible for the boarding and exiting of all passengers
  • Outstanding team player

Child Care Teacher

Childcare Network
Atlanta, GA
10.2020 - 06.2022
  • I monitor over different age group of children starting with the newborn, the one year old, and 2-3 year old as a assistant teacher, and also help with the after school kids. I create programs for each classroom I am in and help out the other teachers when even I can.

Sales/Retail Associate

Paradies Lagardère
Atlanta, GA
03.2017 - 06.2022
  • Greeted all customers with a smile, counting all money back to all customers, clean and sanitary all work area, folding all merchandise, and excellent team player, also I maintain the top seller in the company

Volunteer

GOOD NEIGHBOR
Atlanta, GA
08.2008 - 01.2016
  • Assisted with mentoring at-risk youth with behavioral issues
  • Great team player

Customer Service

GOOD NEIGHBOR
Atlanta, GA
05.2014 - 11.2015
  • Provided exceptional customer service for rental and storage purchases
  • Increased sales by 15% with by providing detailed tours and security procedures
  • Responsible for facility cleaning
  • Great team player

Housekeeper

GOOD NEIGHBOR
Atlanta, GA
08.2015 - 08.2015
  • Maintain inventory and stock work station
  • General sanitation and maintain work area
  • Data entry and completed daily work reports
  • Trained new employees

Internship

HUGS RECOVERY CENTER
04.2012 - 07.2012
  • Answered multi-line phone and conducted referrals, and performed assessments
  • Organized patient files
  • Worked jointly with administration and other staff to ensure work areas were safe and clean in order to provide services to at-risk youth.
  • Gathered necessary information in order to assist individuals with their substance abuse and rehabilitation needs.

Station Agent

MARTA TRANSPORTATION
Atlanta, GA
12.2006 - 09.2010
  • Monitor all customer during enter the train station
  • Assisted with the breeze machine
  • Maintain the sanitation of the Marta station
  • Assisted with the offloading and loading of the train

Education

Associate's degree - High school diploma

Skills

Utilized Microsoft Office Suite to assist in document creation and data management Supported team members in preparing presentations and reports Aided in organizing project schedules using Excel spreadsheets

Assisted individuals in accessing essential services and resources Supported clients in navigating complex systems to achieve personal goals Collaborated with community organizations to enhance service delivery

Ensured compliance with fair housing regulations to promote equitable housing opportunities

Facilitated customer service interactions to enhance client satisfaction

Assisted in guiding individuals through professional development opportunities Supported peers in skill enhancement and knowledge sharing Facilitated group discussions to foster collaborative learning

Assisted guests with inquiries and requests to enhance their experience Supported team members in daily operations to maintain service standards Contributed to a positive atmosphere through friendly interactions with customers

Led customer service operations, ensuring high-quality support and satisfaction for clients

Assisted in maintaining security protocols to protect sensitive information Supported team efforts in monitoring access controls and identifying potential threats Contributed to training sessions on security best practices for staff members

Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams

Assisted customers with product selection and inquiries Supported team members in maintaining store organization Contributed to achieving sales goals through effective communication

Assisted customers in identifying product needs and preferences Supported sales team in achieving monthly targets through effective communication Contributed to maintaining organized inventory and product displays

Conducted behavioral analyses for children and adults to identify patterns and support needs Collaborated with teams to implement strategies for behavior improvement Assisted in developing individualized plans to enhance client outcomes

Assisted customers with inquiries and issues to enhance satisfaction Provided support through various channels to resolve concerns promptly Collaborated with team members to improve service delivery

Executed retail sales strategies to enhance customer experience and drive revenue growth

Delivered exceptional patient care through effective communication strategies

Assisted in daily care and supervision of children Supported educational activities and playtime to foster development Maintained a safe and nurturing environment for all children

Certification

  • Driver's License
  • Child Development Associate Certification
  • CPR Certification

Languages

English
Professional Working

Timeline

Security Officer

GA Aquarium
04.2024 - Current

Child Care Teacher

Childcare Network
10.2020 - 06.2022

Sales/Retail Associate

Paradies Lagardère
03.2017 - 06.2022

Zone Lead

AIRSERVE
12.2015 - 09.2022

Housekeeper

GOOD NEIGHBOR
08.2015 - 08.2015

Customer Service

GOOD NEIGHBOR
05.2014 - 11.2015

Internship

HUGS RECOVERY CENTER
04.2012 - 07.2012

Volunteer

GOOD NEIGHBOR
08.2008 - 01.2016

Station Agent

MARTA TRANSPORTATION
12.2006 - 09.2010

Associate's degree - High school diploma

Miriam Jackson