Joanie Astudillo
Chicago,IL
Summary
Focused front desk person with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.Focused front desk person with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.
Overview
4
4
years of professional experience
Work History
Sales Associate
Gap Inc., Gap Factory
Chciago , IL
06.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Worked at the cash registers to check people out.
Education
Associates In Fine Arts - Accounting
City Colleges of Chicago - Wilbur Wright College
Chicago, IL06.2025
Skills
- Time Management
- Sales Goal Attainment
- Verbal and Written Communication
- Order Processing
- Teamwork and Collaboration
- Cash Handling
- Store Opening and Closing
- Customer Service
- Returns and Refunds
- Retail Knowledge
- Sales Communications
- Credit and Cash Transactions
- Cash Register Operations
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Gap Inc., Gap Factory
06.2021 - Current
Associates In Fine Arts - Accounting
City Colleges of Chicago - Wilbur Wright College
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