JOANIE BRADFORD
Deer Park,WA
Summary
A position with a wonderful company that is committed to a growth and team concept, which provides a challenging atmosphere and encourages personal development.
Overview
1
1
Certification
31
31
years of professional experience
Work History
Front Desk Receptionist
Cloninger & Carr Family Dentistry
Spokane, WA
07.2020 - 03.2023
- Managed patient scheduling and appointment confirmations to optimize office efficiency.
- Coordinated patient intake processes, ensuring accurate collection of medical histories and insurance information.
- Developed strong relationships with patients, enhancing overall satisfaction and trust in dental services.
- Streamlined front desk operations by implementing new electronic health record systems for improved patient tracking.
Head Lab Assistant and Dental Assistant
Hi 5 Orthodontics
Spokane, WA
02.2016 - 05.2019
- Make sure all dental appliances are taken care of, shipped off, and returned. Attend to patient care, and order lab supplies.
Front Desk Scheduling
Hero Dental & Orthodontics
Spokane, WA
05.2015 - 12.2016
- Verifying Insurance, Answering phones, Entering and Faxing Head Start Forms.
Office Administrator
Colonial Clinic
Spokane, WA
05.2013 - 03.2015
- Front Desk Scheduling and assisting with Client’s needs. Processing Payments, Faxing Court Reports and Evaluations, Entering New Client Data and other Clerical Information into the Computer.
Program Coordinator
Spokane Falls Community College
Spokane, WA
08.2012 - 03.2013
- Obtain volunteer job opportunities for students with disabilities, while supervising their ability to perform tasks. Written evaluations as needed to report status for State compliance.
Orthodontic Lab Technician / Orthodontic Assistant
Damon & Magnuson Orthodontics
Spokane Valley, WA
02.2000 - 08.2010
- Made orthodontic appliances, processed initial records of each patient, which included taking x-rays, impressions, and digital photos. Gained ordering experience, kept a well-organized orthodontic lab. Knowledge of Dolphin Computer Software, Dolphin Imaging, and ICAT systems.
Physical Therapy Aide
Performance Physical Therapy
Spokane Valley, WA
01.1999 - 01.2000
- Assisted in patient care following treatment plan set up by physical therapist. Assisted with front desk operations, such as scheduling office calls, answering phones, filing, and chart set-ups.
Sub-Paraprofessional
Central Valley School District
Spokane, WA
09.2022 - 06.2024
- Supported classroom activities by assisting teachers with instructional materials and student engagement.
- Implemented individualized education plans, adapting strategies to meet diverse learning needs.
- Collaborated with educational staff to enhance learning experiences for students with disabilities.
- Managed student behavior through positive reinforcement techniques, fostering a supportive environment.
Paraprofessional
East Valley School District
Spokane Valley, WA
09.1993 - 01.1999
- Assisted children with special needs, ensuring their safety and learning.
Education
High School - General studies
East Valley High School
Spokane Valley, WA01-1987
Skills
- Dependable, hardworking individual with a great deal of experience in the Orthodontic field Strong organizational and leadership skills with an attention to detail
Certification
- Well-experienced and fully trained Orthodontic Lab Technician
- Imaging Sciences, Certified 2008
- Current CPR Certified 2009 Current (Washington Department of Health)
- Dental Asst. Certified 2011
- Medicaid Personal Care Provider, Certified 2011
Timeline
Sub-Paraprofessional
Central Valley School District
09.2022 - 06.2024
Front Desk Receptionist
Cloninger & Carr Family Dentistry
07.2020 - 03.2023
Head Lab Assistant and Dental Assistant
Hi 5 Orthodontics
02.2016 - 05.2019
Front Desk Scheduling
Hero Dental & Orthodontics
05.2015 - 12.2016
Office Administrator
Colonial Clinic
05.2013 - 03.2015
Program Coordinator
Spokane Falls Community College
08.2012 - 03.2013
Orthodontic Lab Technician / Orthodontic Assistant
Damon & Magnuson Orthodontics
02.2000 - 08.2010
Physical Therapy Aide
Performance Physical Therapy
01.1999 - 01.2000
Paraprofessional
East Valley School District
09.1993 - 01.1999
High School - General studies
East Valley High School