Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Joanitsa Andino

Beachwood,NJ

Summary

OBJECTIVE: Bilingual Medical Billing professional, detail oriented with strong figure aptitude and the ability to excel in a fast paced, changing team environment in the healthcare industry Highly communicative Payroll Specialist promoting more than 5 years of expertise in auditing payroll data and processing garnishments. An action-oriented professional with skills in ADP processing and Prime. Offering talents in cultivating lasting relationships, resolving issues quickly and identifying mistakes on time sheets.

Overview

17
17
years of professional experience

Work History

Payroll Processor Assistant

  • Maintain and update payroll record.
  • Issue off-cycle checks as needed.
  • Research, analyze, and resolve payroll discrepancies.
  • Monitor payroll customer service calls/messages.
  • Assist in year-end processing of W2’s.
  • Answering question from employees and/or managers on payroll topics.

Financial Counselor-Patients Account/Cashier

RWJ-Barnabas Health/MMCSC
Lakewood, NJ
03.2019 - Current
  • Met or exceeded my team goals as well as individual goals every month.
  • Interview and Screen patients for free or at reduced % for charity care.
  • Assisted patients and families in applying for other state funded programs as NJ Medicaid.
  • Confidentially obtains or review & records patient financial & demographic information.
  • Oversee the day to day operation for the Emergency Room, and referred self pay patients for the NJ Charity Care program.
  • Accurately predict and assist patient in obtaining all necessary documents to complete application.
  • Acting as liaison between patient, hospital, and agency during the application determination process.
  • Scan all applications into our system once they are completed and approved.
  • Update patients account with Charity Care information and % of approval and request billing Cashier-Patients Account.
  • Handle payments for services rendered to patients by receiving and recording them properly.
  • Process credit and cash transactions for hospital admission and services and tender change and receipts.
  • Collecting payments whether in cash or credit.
  • Manage daily balancing and reconciling of office accounts and handle daily bank deposits.
  • Document bank transaction by handling checks and online deposits in proactive manner.
  • Enter all payments received from patients and pharmacy into designated data bases.
  • Maintain petty cash logs, receipts, and balances.

Credit Balance Representative/Patient Account Senior Par

RWJ-Barnabas Health
Oceanport, NJ
12.2013 - 03.2019
  • Review hospital contracts and explanation of benefits to determine appropriateness of claim payment or contract discrepancies.
  • Identify insurance and patient overpayments and process for refund.
  • Report identified payer overpayment trends.
  • Partner with vendor specialist/auditor on outstanding credits to help bring accounts to resolution.
  • Experience working with insurance authorization departments and contracts desirable.
  • Knowledge of medical diagnostic procedures, DRG and health care billing.

Customer Service Rep

Medassets/Barnabas Health
Oceanport, NJ
10.2010 - 12.2013
  • Answer customer telephone calls regarding existing account.
  • Make requested policy and account changes.
  • Respond to questions and concerns about service, and escalate calls appropriately.
  • Triage and escalate issues to other departments as required.

Account Payable Assistant/Payroll Assistant

Delicious Orchards Market
Colts Neck, NJ
10.2005 - 10.2010
  • Work with the vendors to resolve any discrepancy on invoices.
  • Responsible for customer daily counts and daily summary of the company labor report.
  • Match all invoices with packing slips and enter all invoices to schedule for payment.
  • Assist with payroll and performed all general office duties, fax, copies, filling supplies.
  • Knowledge of Accounts Receivable/Accounts Payable processing.

Education

Medical Billing and Coding Certificate - undefined

Sanford-Brown Institute

CERTIFICATES: EKG, Phlebotomy, Medical Billing and Coding, Certified Coder by the State of NJ - undefined

Medical Claims Auditor
AAPC

Skills

  • Accounts Payable, Website
  • Accounts Receivable, Year-end
  • Agency
  • Benefits
  • Billing
  • Cashier
  • Computer
  • Applications
  • Contracts
  • Credit
  • Customer service
  • Documentation
  • Faxing
  • Fax
  • Filling
  • Financial
  • Forms
  • General office duties
  • Insurance
  • Internet Explorer
  • Medical Billing
  • Medical Manager
  • Medical Terminology
  • MediSoft
  • Access
  • Excel
  • Office
  • PowerPoint
  • Microsoft Word
  • Payroll
  • Phlebotomy
  • Coding
  • Receiving
  • Reconciling
  • Recording
  • Research
  • Telephone
  • Tender

Affiliations

  • Proven ability to prioritize multiple tasks
  • Proficient in Microsoft Office
  • Attention to detail, organized and a team player
  • Ability to take ownership of assigned tasks, strong work ethic an upbeat attitude
  • Excellent Customer Service & Communication skills

Timeline

Financial Counselor-Patients Account/Cashier

RWJ-Barnabas Health/MMCSC
03.2019 - Current

Credit Balance Representative/Patient Account Senior Par

RWJ-Barnabas Health
12.2013 - 03.2019

Customer Service Rep

Medassets/Barnabas Health
10.2010 - 12.2013

Account Payable Assistant/Payroll Assistant

Delicious Orchards Market
10.2005 - 10.2010

Payroll Processor Assistant

Medical Billing and Coding Certificate - undefined

Sanford-Brown Institute

CERTIFICATES: EKG, Phlebotomy, Medical Billing and Coding, Certified Coder by the State of NJ - undefined

Medical Claims Auditor

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Joanitsa Andino