Joann Bennett
Ladson,SC
Summary
Dynamic Accounts Receivable Clerk with a proven track record at Optum, excelling in collections and invoice processing. Demonstrated strong time management skills while effectively resolving client discrepancies and ensuring timely follow-up on outstanding balances. Committed to enhancing financial accuracy and supporting month-end closing procedures.
Overview
27
27
years of professional experience
Work History
Client Bill Specialist
Optum
Remote
06.2012 - 02.2026
- Processed customer invoices and maintained accurate records of receivables.
- Coordinated payment collections and resolved discrepancies with clients effectively.
- Managed aging accounts to ensure timely follow-up on outstanding balances.
- Assisted in month-end closing procedures by preparing necessary reports.
Accounts Receivable Clerk
Per-se Healthcare
North Charleston, SC
01.1999 - 05.2012
- Monitored and managed insurance claims process until resolution, ensuring timely follow-up on all submissions.
- Executed follow-up on claims through strategic phone calls and online insurance portals.
- Evaluated denied claims and initiated necessary follow-up actions.
- Monitored denial trends and communicated findings to senior management.
Education
Bachelor of Science - Business Administration
Georgia Southern University
Statesboro, GA06-1986
Skills
- Collections
- Invoice processing
- Time management
- Payment posting
Timeline
Client Bill Specialist
Optum
06.2012 - 02.2026
Accounts Receivable Clerk
Per-se Healthcare
01.1999 - 05.2012
Bachelor of Science - Business Administration
Georgia Southern University