Summary
Overview
Work History
Education
Skills
Timeline
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Joann Fakhoury

Chicago,IL

Summary

Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.

Overview

17
17
years of professional experience

Work History

COO

FARMZER0
10.2024 - Current
  • Facilitated regular leadership meetings to discuss progress on strategic goals, identify opportunities for improvement, and address challenges proactively.
  • Developed high-performing teams through effective hiring, training, and performance management strategies.
  • Negotiated key partnerships with vendors, suppliers, and other stakeholders for improved collaboration and resource allocation.
  • Oversaw the development of new products or services from conception to market launch.
  • Evaluated emerging technologies as potential tools for enhancing business processes or improving overall performance.
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Managed financial, operational and human resources to optimize business performance.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Maintained P&L and shouldered corporate fiscal responsibility.

Program Manager

Citadel
04.2021 - 09.2024
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.

Business Analyst

Citadel Securities
06.2014 - 04.2021
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.

Account Management

Citadel
03.2008 - 06.2014
  • Collaborated with cross-functional teams to develop comprehensive strategies for successful account management.
  • Streamlined account management for clients through detailed record-keeping and timely followups.
  • Developed tailored solutions for clients, ensuring a personalized approach to account management.
  • Implemented strategic account management plans to maximize revenue and growth opportunities.
  • Strengthened relationships with existing clients through proactive account management and personalized service.
  • Trained and mentored new account management and sales personnel.

Education

Bachelor of Science - Finance

University of Illinois At Chicago
Chicago, IL
05-1999

Skills

  • Operations management
  • Cross-functional team coordination
  • Data-driven decision making
  • Organizational development
  • Operations oversight
  • Marketing
  • Operations administration
  • People and culture
  • Adaptable and flexible
  • Client relationship building

Timeline

COO

FARMZER0
10.2024 - Current

Program Manager

Citadel
04.2021 - 09.2024

Business Analyst

Citadel Securities
06.2014 - 04.2021

Account Management

Citadel
03.2008 - 06.2014

Bachelor of Science - Finance

University of Illinois At Chicago

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Joann Fakhoury