Providing exceptional customer service, allows me to utilize my natural innerpersonal skills. Committed to resolving issues and promoting customer loyalty. Experience in all Front end services.
Hi, I’m
Joann Hadley
Customer service professional
Malinta,NJ
Summary
Overview
15
years of professional experience
1
Food Handlers
1
OHCC
Work History
Fred Meyer
Cashier Team Lead
02.2022 - Current
Job overview
- Communicated with customers and team members to solve issues positively.
- Processes both cash and card purchases and returns.
- Resolves escalated customer disputes with special actions such as discounts.
- Alleviated customer service needs with policy-appropriate solutions.
DoorDash
Dasher
10.2021 - Current
Job overview
- Verified orders prior to completing deliveries to avoid customer complaints.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Developed and maintained professional relations between customer, store personnel, and company.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Education
Del OroWalnut Creek, CA
Diploma from General
01.1986
University Overview
Skills
- Western Union
- Bill pay
- Money transfers
- Money Orders
- Oregon Lottery
- Online purchase & payout
- Scratch purchase & payout
- Oregon Fish & Game license
Certification
OLCC
Timeline
Cashier Team Lead
Fred Meyer
02.2022 - Current
Dasher
DoorDash
10.2021 - Current
Del Oro
Diploma from General
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