- Passionate about balancing physical health with mental and emotional wellness
- Enjoy participating in running for overall physical and mental well-being
- Passionate about furthering my career in the medical field
Nicole Brown
Melbourne,Florida
Summary
Dynamic Customer Service Associate with a proven track record at Winn Dixie Grocery Store, adept in handling high-volume customer interactions with a positive outcome. Skilled in POS system operation and team collaboration, consistently delivering customer satisfaction and resolving complaints efficiently. Trained across multiple roles, showcasing versatility and a commitment to excellence in guest services.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Winn Dixie Grocery Store
02.2023 - 12.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Trained and experienced with other positions, such as grocery, cashiering, and SCO
Education
High School Diploma -
Eau Gallie High School
Melbourne, FL05-2025
Skills
- Customer service
- Customer support
- Western Union
- Team collaboration
- POS system operation
- Refunds and exchanges
- Lottery terminal trained
- Product knowledge
- Guest services
Interests
Timeline
Customer Service Associate
Winn Dixie Grocery Store
02.2023 - 12.2024
High School Diploma -
Eau Gallie High School
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