JoAnn James
Springfield
Summary
Customer-focused server with a strong work ethic and a passion for providing excellent guest experience. Skilled at multitasking in fast-paced environments, building rapport with customers, and working efficiently as part of a team.
Overview
8
8
years of professional experience
Work History
Server
Red Robin
Eugene
07.2024 - Current
- Provided outstanding customer service, enhancing guest satisfaction in fast-paced dining environments.
- Served food and beverages to tables promptly, ensuring a positive dining experience.
- Took accurate orders and communicated them promptly to kitchen staff.
- Assisted guests with menu selections and provided food recommendations.
- Executed cash transactions accurately at the register accurately, maintaining a smooth and efficient checkout process.
Server
Elmer's Restaurant
Eugene
12.2022 - 07.2024
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Red Robin
Roseburg
07.2018 - 10.2022
- Provided exceptional service to high volume of daily customers.
- Delivered exceptional customer service in high-pressure dining environment, enhancing guest satisfaction.
- Took accurate orders and communicated them to the kitchen staff promptly.
- Demonstrated strong menu knowledge and enthusiasm, effectively supporting customer inquiries and enhancing dining experience.
- Processed cash transactions accurately, ensuring compliance with company cash handling procedures.
Education
High School Diploma -
Douglas High School
Winston, OR06-1993
Skills
- Customer service
- Order accuracy
- Menu knowledge
- Cash handling
- Food safety
- Time management
Timeline
Server
Red Robin
07.2024 - Current
Server
Elmer's Restaurant
12.2022 - 07.2024
Server
Red Robin
07.2018 - 10.2022
High School Diploma -
Douglas High School