JoAnn Martinez
Orca Information
Pueblo,Colorado
7
years of professional experience
Detail-oriented Background Screener with a proven track record in conducting thorough screenings and ensuring compliance. Skilled in customer service, confidentiality, and effective communication.
Work History
Back Ground Screener
7 Years 5 Months- Conducted thorough screenings to ensure compliance with regulatory standards.
- Collaborated with cross-functional teams to streamline screening processes.
- Trained and mentored new staff on best practices in screening procedures.
- Developed and implemented improved documentation techniques for screening results.
- Ensured accuracy of information processed during screenings through meticulous checks.
- Served as a point of contact for candidates throughout the screening process, addressing inquiries and providing guidance when necessary.
- Protected confidentiality of data by using security techniques.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
Education
GED
Skills
Results management
Analytical mindset
Corporate procedures
Assertiveness
Background checks
Proficient in software
Research
Confidentiality
Customer rapport building
Interviewing techniques
Accurate reporting
Customer service and assistance
Policy enforcement
Customer service
Time management
Attention to detail
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Active listening
Effective communication
Continuous improvement
Time management abilities
Timeline
Back Ground Screener
Orca Information
03.2019 - CurrentRead More
Skagit Valley College
GED
Read More