Joann McCullough
Liberty Hill,TX
Summary
Organized and dependable driver who has 20 plus years in security, driving and excellent customer service. Successfully manages multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and exceed customer expectations.
Overview
15
15
years of professional experience
Work History
Security Officer
Palamerican Security
Chicago, IL
07.2020 - Current
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities while securing the Board of Trade.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
AMITA Health Hospital
Chicago, IL
12.2014 - 03.2020
- Improved overall security by conducting regular patrols and monitoring
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Transportation Security Officer
MV Transportation Services
Chicago, IL
07.2009 - 02.2014
- Enhanced passenger safety by ensuring patients were secure and safe on the bus.
- Maintained efficient flow of travelers through checkpoints by promptly and effectively performing necessary security procedures.
- Collaborated with customers, team members and others to ensure patients were satisfied with services.
Education
High School Diploma -
Lucy L. Flowers
Chicago, IL06.1983
Skills
- Excellent Customer Service
- Time Management
- Safety Protocols
- Emergency Response
- Critical Thinking
- Conflict de-escalation
- Crisis Management
- Road Safety
Timeline
Security Officer
Palamerican Security
07.2020 - Current
Security Officer
AMITA Health Hospital
12.2014 - 03.2020
Transportation Security Officer
MV Transportation Services
07.2009 - 02.2014
High School Diploma -
Lucy L. Flowers