JOANN MONTELONGO
Ewa Beach,HI
Summary
Motivated and detail-oriented administrative and operations specialist with over seven years of progressive experience in logistics, inventory control, and personnel coordination. Demonstrated ability to apply human resources procedures, staff supervision, and interdepartmental collaboration. Proven track record of maintaining compliance, managing records, and supporting key business and personnel functions in high-paced environments. Seeking to contribute these skills in a Human Resources Assistant or Technician role within the State of Hawaii.
Overview
8
8
years of professional experience
1
1
Language
Work History
Territory Manager
Overseas Corporation
10.2019 - 07.2024
- Supervised three direct reports including hiring, timekeeping, and performance appraisals.
- Managed day-to-day store operations and collaborated with HR and warehouse teams.
- Oversaw inventory control and ensured policy compliance across multiple product lines.
- Served as liaison to client brands and ensured proper execution of HR-related procedures.
- Investigated and resolved logistical issues affecting service and personnel operations.
Operations Support Specialist
Mondelez International
08.2019 - 09.2019
- Audited stock rotation procedures and maintained compliance with company storage standards.
- Assisted HR and supply chain teams with inventory recordkeeping and task coordination.
Operations Assistant
Overseas Corporation
01.2017 - 07.2019
- Assisted with retail personnel coordination and product oversight.
- Identified discontinued inventory and ensured regulatory compliance in product placement.
- Supported operational planning through audit reporting and inventory analysis.
- Collaborated with retail and warehouse supervisors to ensure optimal staff and supply chain performance.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Tempe, AZ01.2006
Associate of Applied Science - Criminal Justice
El Paso Community College
El Paso, TX01.2001
Skills
- Office Administration & HR Coordination
- Employee Scheduling & Payroll Support
- Inventory & Logistics Oversight
- Hiring, Onboarding, and Performance Monitoring
- Vendor & Partner Relationship Management
- Regulatory Compliance & Documentation
- Personnel File Management
- Strategic Operations & Gap Resolution
- Relationship building
- Channels and distribution knowledge
- Issue resolution
- Goal setting
QUALIFICATIONS SUMMARY
- General Experience: Over seven years of responsible clerical and logistical support including documentation, product coordination, and compliance tasks.
- Specialized Experience: Three years of HR-relevant responsibilities including hiring, payroll processing, performance evaluation, team oversight, and interdepartmental liaison work.
- Supervisory Aptitude: Direct experience in hiring, leading, and managing a team of employees; training, payroll coordination, and performance tracking.
Timeline
Territory Manager
Overseas Corporation
10.2019 - 07.2024
Operations Support Specialist
Mondelez International
08.2019 - 09.2019
Operations Assistant
Overseas Corporation
01.2017 - 07.2019
Associate of Applied Science - Criminal Justice
El Paso Community College
Bachelor of Science - Criminal Justice
University of Phoenix
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