Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jo Ann Oranges

Boca Raton,FL

Summary

Dynamic Enrollment Specialist with a proven track record at Turbodebt, excelling in customer service and documentation management. Leveraged Salesforce CRM to enhance client interactions, achieving over $1.2 million in monthly sales. Skilled in reporting and analytics, I fostered strong client relationships, driving satisfaction and retention through tailored financial guidance.

Overview

6
6
years of professional experience

Work History

Enrollment Specialist

Turbodebt
06.2024 - Current
  • Facilitated enrollment processes for clients, ensuring accurate documentation and compliance with company policies.
  • Assisted clients in understanding debt relief options, providing tailored guidance based on individual financial situations.
  • Monitored application status, proactively addressing issues to maintain timely enrollment for prospective clients.
  • Utilized CRM software to track client interactions, improving follow-up efficiency and data accuracy within the department.
  • Coordinated communication between clients and financial advisors to streamline enrollment procedures and enhance client experience.
  • Consistent top performer with monthly sales in excess of 1.2 million dollars


Sales Executive

Capex Consulting
04.2019 - 06.2024
  • Cultivated relationships with clients to enhance customer satisfaction and retention.
  • Executed sales strategies to achieve monthly targets and drive revenue growth.
  • Analyzed market trends to identify new business opportunities and inform sales tactics.
  • Collaborated with marketing team to develop promotional campaigns that increased product visibility.
  • Managed customer inquiries and resolved issues promptly, ensuring a positive client experience.
  • Consistent top performer with 20 million dollars in sales revenue annually

Education

Master of Public Administration - Finance

New York University
New York, NY

Bachelor of Arts - Psychology

St. John's University
Jamaica, NY

Skills

  • Customer service expertise
  • Reporting and analytics
  • Exceptional communication
  • Documentation management
  • Salesforce CRM
  • Microsoft Excel, Word and Powerpoint

Languages

Spanish
Professional Working

Timeline

Enrollment Specialist

Turbodebt
06.2024 - Current

Sales Executive

Capex Consulting
04.2019 - 06.2024

Master of Public Administration - Finance

New York University

Bachelor of Arts - Psychology

St. John's University

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