JoAnn Profita

Managed patient scheduling and appointment confirmations. Check in and check out front desk on high volume office.

Trained new staff on office protocols and software usage.

Facilitated communication between patients and healthcare providers to ensure seamless care delivery.

Maintained accurate electronic health records using EMR systems Athena and Epic for improved data integrity.

Coordinated insurance verification processes to streamline patient billing procedures.

Greeted patients and managed front desk operations.

Verified insurance and updated patient information

Coordinated patient scheduling, check-in, check-out and payments for billing.

Ensured HIPAA compliance and accurate medical records

Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.

Supported medical coding and insurance processing.

Supported patient care by scheduling appointments to accommodate urgent health needs.

Obtained payments from patients and scanned identification and insurance cards.

Managed scheduling and coordination of meetings,

Developed and maintained filing systems to enhance information retrieval and organization.

Streamlined office procedures, resulting in improved workflow and reduced processing time.

Assisted in the preparation of project documentation, maintaining accuracy and consistency across reports.