Joann Riley
Jasper,AL
Summary
Driven Assistant Manager with a proven track record at BurgerKing, enhancing customer satisfaction and streamlining operations for improved efficiency. Expert in money handling and staff supervision, I led a team to significantly reduce cash discrepancies and foster a positive work environment, directly impacting the bottom line and service quality.
Overview
3
3
years of professional experience
Work History
Assistant Manager
BurgerKing
Jasper Alabama
09.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Carbon Hill High School
Carbon Hill, ALSkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Task Delegation
Work Preference
Work Type
Full TimeLocation Preference
On-SiteTimeline
Assistant Manager
BurgerKing
09.2021 - Current
Carbon Hill High School