Joann Schmidt
Henley
Nashville,TN
1
Certification
9
years of professional experience
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Professional culinary expert with strong skills in high-pressure kitchen environments. Proven ability to prepare diverse dishes while maintaining high standards of quality and presentation. Solid track record of collaborating effectively with team members and adapting to changing needs. Known for reliability, culinary creativity, and strong focus on achieving outstanding results.
Work History
Line Cook
9 Months- Prepared high-quality dishes according to menu specifications and presentation standards.
- Collaborated with kitchen team to ensure timely meal service during peak hours.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Assisted in training new staff on kitchen procedures and safety protocols.
- Implemented inventory management practices to reduce waste and optimize ingredient usage.
- Executed simultaneous preparation of multiple orders during peak periods, ensuring high accuracy and efficiency.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Team Member/Front Desk Sales Associate
2 Years 6 Months- Engaged with guests to deliver exceptional support and foster a positive atmosphere.
- Managed check-ins, membership inquiries, and phone calls.
- Provided customer service support to ensure club satisfaction.
- Addressed customer needs, responding to specific requests.
- Effectively communicate membership options and upsell opportunities to significantly increase in-store membership sign-ups.
- Delivers exceptional member experiences and builds strong relationships with customers.
- Responsible for maintaining a clean and comfortable environment at all hours.
- Trained new staff members and aided in training new management hires.
Team member/Front Desk Sales Associate
2 Years- Facilitated customer interactions to identify specific needs and desires.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Engaged customers in friendly conversation to uncover needs and take advantage of cross-selling opportunities.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Kept up-to-date knowledge of current promotions, pricing structures, payment options.
- Conducted regular audits of store supplies to ensure adequate stock levels were maintained at all times.
- Responded promptly to customer inquiries via phone, email, and in-person visits.
Barista/Customer Service Cashier
1 Year- Provided exceptional service by welcoming customers and efficiently managing orders for coffee drinks and food items.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Monitored inventory levels of supplies and restocked when necessary.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Adhered to health department regulations concerning sanitation standards.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Operated cash registers to process customer payments.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Placed orders with suppliers for delivery of products required for daily operations.
Direct Support Professional
1 Year 3 Months- Assisted in planning and implementing recreational activities for participants.
- Provided guidance and support to ensure safety of individuals served.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Instructed individuals in self-advocacy skills to increase autonomy and decision-making abilities.
- Transported clients to doctor's appointments and errands.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Education
High School Diploma
Skills
Customer service
Membership sales
Cash handling
Staff training
Inventory management
Relationship building
Communication skills
Problem solving
Sales support
Conflict resolution
Collaboration and teamwork
Workflow optimization
Task prioritization
Attention to detail
Cleaning and organization
Kitchen operations
Line management
Ingredient preparation
Certification
- ServSafe
- Certified line cook Chef , Casa Culinary - 2024-2025.
Timeline
Line Cook
Henley
09.2025 - 06.2026Read More
Team Member/Front Desk Sales Associate
Planet Fitness Gym
10.2021 - 04.2024Read More
Team member/Front Desk Sales Associate
Planet Fitness Gym
09.2019 - 09.2021Read More
Barista/Customer Service Cashier
Dunkin' Donuts
09.2018 - 09.2019Read More
Direct Support Professional
New Choices Inc.
06.2017 - 09.2018Read More
Davenport Central High School
High School Diploma
Read More
References
References available upon request.
Education and Training
other