JoAnn Scott
Indianapolis,IN
Summary
To obtain a remote position in the Data Entry field in an organization enabling myself to maximize clerical skills with an energizing environment to achieve corporate goals.
More than 25 years of progressive clerical/administrative/medical records experience Excellent customer service skills Proficiency with e-Learning Management, Cerner, Oracle, ServiceMax, Microsoft Software Office: Word, Outlook, Powerpoint and some training in Excel. Empathetic individual with more than 2 years' working as a Group Facilitator for a Workforce Development organization. Highly designed and delivery of demand-driven workforce solutions.
Overview
11
11
years of professional experience
Work History
Facilitator
Equus Workforce Solutions
11.2021 - Current
- Working knowledge of IMPACT Program that operates Work Experience Programs.
- Purpose of Work Experience activity is to provide opportunities to participants with limited or no work experience and effective comprehensive services that improve leadership abilities and provide participants with exposure to the world of work.
- Facilitate in-person and virtual orientation presentation using PowerPoint for participants that have enrolled for benefits through Division of Family Resources
- Conducted training courses to prepare clients with job search, interviewing techniques, with resume writing.
- Prepare packets for orientation, track workshop attendance and provide customer service.
Data Entry
Elwood Staffing Agency
04.2018 - 07.2020
- Responsible for transferring pertinent ordering information from Oracle or ServiceMax database into SmartSolve database to ensure that service engineers repairs, installations and preventative maintenance is accurate and recorded correctly.
Release of Information Specialist
Coix Health (Formerly HealthPort)
03.2013 - 05.2018
- Navigated within patient records to locate requested documentation, successfully completing over 25 request per day.
- Electronically enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment by copying/scanning records accurately and correctly, according to request by transmitting medical records to processing operations
- Maintains confidentiality, information security and ethical behavior when handling all company and medical records information during transport, storage and disposal, storage and disposal. Will not remove medical records information from member site unless written authorization is provided by the facility
- Answer phone inquiries regarding medical records status.
Department Secretary
IU Health Methodist
2001 - 2012
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
- Confer with customers by telephone or in person to provide information about services provided regarding education class options, schedules and cost
- Open and distribute mail, enter time management into the Kronos payroll database system, process business expense reports and prepare invoices for processing on orders rendered by staff
- Assist educators with event organizing including room set-up of proposed exhibits and material specifications
- Assist students/customers in department computer lab with class registration and various Microsoft applications.
- Received, sorted, and distributed correspondence to staff members.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Education
High School Diploma -
Shortridge High School
Indianapolis, IN06.1968
Skills
- Strategic Planning
- Workshop coordination
- Flexible and Adaptable
- Good Telephone Etiquette
- Microsoft Office
- Business Planning
Timeline
Facilitator
Equus Workforce Solutions
11.2021 - Current
Data Entry
Elwood Staffing Agency
04.2018 - 07.2020
Release of Information Specialist
Coix Health (Formerly HealthPort)
03.2013 - 05.2018
Department Secretary
IU Health Methodist
2001 - 2012
High School Diploma -
Shortridge High School