Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Dave Thompson
Armando Diaz
Isaac Davis
Ashley Valdez
Affiliations
Timeline
Generic

Joann Valdez

Pflugerville,TX

Summary

High-performing Operation Manager with over 6 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Working as a team is what makes a Business a success.

Overview

25
25
years of professional experience

Work History

Operations Manager

Applied Materials
Austin, TX
02.1999 - Current

Conducted regular reviews every quarter ( 3 months ) and procedures for continuous improvement opportunities. Used Onenote app to keep up with Attendance & Performance & objectives.

  • Prepared staff work schedules and assigned team members to specific duties.
  • Managed all Payroll with in my department
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • In charge of " New Hire " recruiting paperwork & badge access to specific areas in with in the Company.
  • Presented performance and productivity reports to supervisors.
  • Made sure all employee were cross trained in all areas of our department.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Daily VTM- employee requirements, AGU safety classes & Workday tasks were completed.
  • Weekly stand down meetings to keeps employees up-to-date on new information at Applied Materials & up coming business.

Education

Associate of Arts - Word Processing

Del Mar College
Corpus Christi, TX
08-1988

Skills

  • Customer Service
  • Inventory Management
  • Team Leadership
  • Time Management
  • Strategic Partnerships
  • Staff Training
  • Communication improvements
  • Workforce Management
  • Decision-Making
  • Problem-Solving
  • Program Administration
  • Workflow Optimization
  • Performance reporting
  • Incidents management

Accomplishments

  • Employee of Quarter
  • Most Valuable Employee
  • Most Valuable Team of the Quarter
  • Most Recognize Employee of Quarter

Websites

Dave Thompson

  • Operation Manager cell # 631-353-5088

Armando Diaz

  • VA Supervisor 254-366-7732

Isaac Davis

  • Amah Operations Manager 512-289-7427

Ashley Valdez

  • Meta 512-229-7289

Affiliations

* love to run I'm a Boston Marathon runner

* I volunteer for for Marathons events here in Austin giving support.

* Volunteer work in my apartment Community we raise Diapers to help local Churches who help Family in need and we help pack Backpacks for Schools who help send food home to families in need.

Timeline

Operations Manager

Applied Materials
02.1999 - Current

Associate of Arts - Word Processing

Del Mar College
Joann Valdez