Joanna Allen
Shawnee,KS
Summary
Seasoned Territory Manager and exceptional sales professional. Business manager with excellent attention to detail, persuasive communication style with 8 1/2 years of experience in sales. Hardworking and passionate job seeker with strong organizational skills eager to secure a territory manager position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Territory Manager
Shaw Industries
10.2015 - Current
- Managed over 88 accounts within Kansas and Missouri territory.
- Developed strong relationships with key decision-makers, fostering trust, honesty and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Territory improvement and implemented strategies to maximize sales growth. Consistent Growth over time averaging 31%.
Pharmacy Clerk
Dillon’s
11.2012 - 04.2015
- Check out customers and refill shelving.
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
Administrative assistant
Big Bob’s Flooring Outlet Colorado
01.2012 - 01.2014
- Handled customers orders, maintained showroom prices and helped clients with financing options.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Bachelor of Business Administration - Marketing
Fort Hays State University
Hays, KS07.2015
Associate of Arts Degree in General Studies (Business) -
Johnson County Community College
Overland Park, KS05.2012
Skills
- Team Collaboration and Leadership
- Customer Relationship Management
- Multitasking and Organization
- Sales expertise
- Strategic Planning
- Relationship Building
- Product positioning
- Sales Presentations
- Goal Setting and Achievement
- Sales Targeting
Activitiesleadership
- Delta Zeta Sorority Alumnae of Greater Kansas City- President for two years
- Delta Zeta XI Phi: Academic advisor two years
- Shaw Rookie of the year in 2016
References
Available upon request
Training
- International Marketing
- Social Media Marketing
- Consumer Behavior
- Production and Operations Management
- Marketing Research
- Customer Service and Relationship Management
- Promotional Strategy
Timeline
Territory Manager
Shaw Industries
10.2015 - Current
Pharmacy Clerk
Dillon’s
11.2012 - 04.2015
Administrative assistant
Big Bob’s Flooring Outlet Colorado
01.2012 - 01.2014
Bachelor of Business Administration - Marketing
Fort Hays State University
Associate of Arts Degree in General Studies (Business) -
Johnson County Community College