Joanna Andujo
Farmington,NM
Summary
Dependable sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
AT&T Prime Communications
03.2023 - Current
Cellular Sales Associate
Cellular Sales Verizon
09.2021 - 02.2023
- Accepted and processed payments and purchases for new equipment using POS system.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
Automotive Sales Consultant/BDC Representative
Advantage Dodge RAM Chrysler Jeep
09.2020 - 07.2021
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Networked among local business and community organizations to develop leads and generate business.
- Negotiated contracts and closed sales with new and existing clients.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Retail Sales Associate
AT&T Prime Communications
06.2019 - 09.2020
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Increased monthly sales by recommending seasonal buy one get one sales, rebates and limited time offers.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed to stay in the top 3 performers in my district throughout entire employment.
Education
High School Diploma -
Farmington High School
Farmington, NM05.2018
Skills
- Customer Retention Abilities
- Product and Service Knowledge
- Inside and Outside Sales
- POS Inventory System Operation
- Appointment Scheduling
- Revenue Generation
Languages
Spanish
Professional Working
Timeline
Retail Sales Associate
AT&T Prime Communications
03.2023 - Current
Cellular Sales Associate
Cellular Sales Verizon
09.2021 - 02.2023
Automotive Sales Consultant/BDC Representative
Advantage Dodge RAM Chrysler Jeep
09.2020 - 07.2021
Retail Sales Associate
AT&T Prime Communications
06.2019 - 09.2020
High School Diploma -
Farmington High School
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