Enthusiastic professional communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks.
Overview
8
8
years of professional experience
Work History
Call Center Representative
Ibex
Philadelphia, PA
01.2023 - 03.2024
Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service-related issues.
Resolved customer complaints in a timely manner to ensure customer satisfaction.
Maintained records of customer interactions, transactions, comments, and complaints.
Office Clerk
Mount Sinai Health System
New York, NY
11.2018 - 12.2021
Maintained accurate inventory records of office supplies and equipment.
Answered phone calls in a professional manner and transferred calls accordingly.
Organized office supplies and maintained an inventory of stock items.
Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
Office Clerk /Student Volunteer
St. Barnabas Medical Center
Bronx, NY
01.2016 - 05.2017
Processed incoming and outgoing mail daily.
Developed forms and maintained filing systems to store confidential client information securely.
Scanned documents into computer system for storage purposes.