JoAnna Correa
Houston,TX
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively. Demonstrates strong customer service, communication, time management skills, and maintaining accurate records.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
McClain Trailers
HOUSTON
01.2022 - Current
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Efficiently directing calls, reducing wait times by relaying messages, and enhancing client experiences with professional service.
- Manage front desk operations, scanning invoices, filling out 130-U forms, and distributing orders.
- Maintaining accurate records of invoices, orders, quotes, and emails to contribute to office efficiency and organization.
Waitress
Olive Garden
HOUSTON
01.2021 - 01.2022
- Served guests efficiently, enhancing dining experience and boosting customer satisfaction.
- Managed multiple tables, ensuring timely service and accurate order delivery.
- Collaborated with the team members to maintain smooth operations during peak hours, reducing wait times.
Education
Undergraduate - Medical Coding
San Jacinto Community College
HOUSTONMedical Assistant Certification -
Northwest Educational Center
Houston, TX06-2026
Basic Life Support - Science
American Red Cross Training Services
Houston, TX04-2026
High school Diploma -
North Shore High School
HOUSTON01-2020
Skills
- Patient Intake & Vital signs
- Electronic Medical Records (EMR/EHR)
- Injections and phlebotomy
- HIPPA Compliance
- Rooming and preparing patients
- Customer Service and Communication Skills
- Office Administration
- Proficient in Excel spread sheets and Microsoft word
- 10 key by touch and 50-60 wpm
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Receptionist
McClain Trailers
01.2022 - Current
Waitress
Olive Garden
01.2021 - 01.2022
Undergraduate - Medical Coding
San Jacinto Community College
Medical Assistant Certification -
Northwest Educational Center
Basic Life Support - Science
American Red Cross Training Services
High school Diploma -
North Shore High School