Joanna Keasler
Charlotte,NC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
36
36
years of professional experience
4
4
years of post-secondary education
Work History
Sales Executive
Commercial Works
12.2023 - 04.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
Business Development Manager
CORT Business Services Corporation
08.2010 - 10.2023
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Kept meticulous client notes and updated account information in company databases.
Sales Representative
Aaron Rents & Sells Office Furniture
10.1988 - 07.2010
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Bachelor of Science - Marketing
UNCW
Wilmington, NC 01.1984 - 05.1988
Skills
- Sales expertise
- Sales Presentations
- Sales strategy
- Sales Planning
References
Lance Stratton ; Lance.Stratton@CORT.com ; 770-596-0097
Shannon Rose ; Shannonrose@0221@gmail.com ; 704-576-0701
John Meehan ; Jm@vignetteid.com ; 336-409-3733
Timeline
Sales Executive
Commercial Works
12.2023 - 04.2024
Business Development Manager
CORT Business Services Corporation
08.2010 - 10.2023
Sales Representative
Aaron Rents & Sells Office Furniture
10.1988 - 07.2010
Bachelor of Science - Marketing
UNCW
01.1984 - 05.1988