Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joanna Lee

North Hills,CA

Summary

Committed employee experienced in providing quality service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Musashi
07.2022 - Current
  • Ranch — Server, Working efficiently and providing an energizing guest experience
  • Consistently provided friendly guest service and hospitality
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Barista

Starbucks
12.2021 - 06.2022
  • Maintained high standards of, during high-volume, fast-paced operations
  • Communicated clearly and positively with coworkers and management
  • Maintained regular and consistent attendance and punctuality.

Shift Leader

Jamba Juice
08.2020 - 12.2021
  • Handled all customer service complaints, refunds, and questions
  • Completed cash and credit card transactions accurately using POS software.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

Granada Hills Charter High School
Hills, Granada

Los Angeles Pierce College

Skills

  • Excel Certified (2019)
  • Word Certified (2018)
  • Effective Communication Skills
  • Reliable and Responsible
  • Optimal Listener
  • Critical Thinking

Certification

Excel Certified (2019)

Word Certified (2018)

Timeline

Server

Musashi
07.2022 - Current

Barista

Starbucks
12.2021 - 06.2022

Shift Leader

Jamba Juice
08.2020 - 12.2021

Granada Hills Charter High School

Los Angeles Pierce College

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Joanna Lee