Joanna Linares Guerra
Woodbridge,VA
Summary
Enthusiastic young woman with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to learn new work ethics and share my experiences through costumers/members at any work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Adidas
Potomac Mills
12.2022 - Current
- Developed trusting relationships with customers by making personal connections.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
Lifeguard
Waterworks Waterpark
Woodbridge
05.2021 - 08.2023
- Assisted with swim lessons for guests and members of the facility.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Prepared detailed incident reports following accidents or other incidents.
- Performed emergency rescues when necessary.
Coach
Zavazone
Potomac Mills
07.2022 - 11.2022
- Encouraged players with positive reinforcement during game play or practice.
- Ensured safety of all trampoline users by enforcing rules and regulations.
- Performed minor repairs on equipment when necessary.
- Inspected equipment regularly to ensure it meets industry standards for safety and performance.
- Organized events for groups using the facility's trampoline area.
- Trained new staff members in safety protocols related to operating a trampoline area.
Education
Advanced Highschool Diploma -
C.D Hylton High School
Woodbridge, VA05.2024
Skills
- Excellent communication skills
- Energetic self-starter
- Positive and professional
- Outgoing Personality
- Money Handling
- Multi-tasking strength
- Stocking and Receiving
- Problem-solving skills
- Teamwork and Collaboration
- First Aid
- CPR Certified
- Radiation Safety Certificate
Languages
- English
- Spanish
Awards
- CPR Certification
- Sports Awards
- JROTC Awards
- X-Ray Certification
Affiliations
- JROTC
- Sports
- Fire Department Volunteer
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- CPR Certificate
- Dental Radiation Safety Certificate
Timeline
Sales Associate
Adidas
12.2022 - Current
Coach
Zavazone
07.2022 - 11.2022
Lifeguard
Waterworks Waterpark
05.2021 - 08.2023
Advanced Highschool Diploma -
C.D Hylton High School