Joanna Macias
Las Vegas,NV
Summary
Insurance professional with 5+ years of experience guiding clients through policies, coverages, and claims. Skilled in building trust, explaining complex information clearly, and ensuring customer satisfaction. Recognized for accuracy, attention to detail, and dedication to teamwork and continuous growth.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Insurance Agent
Geiger Insurance Agency
Las Vegas, NV
06.2026 - Current
- Analyzed client needs to recommend appropriate insurance products.
- Educated clients on insurance policies and coverage options.
- Assisted clients with claims processing and documentation requirements.
Insurance Sales Agent
Freeway Insurance
Las Vegas, USA
07.2020 - 06.2026
- Established long-term client relationships through clear, accurate guidance on policies, coverages, and costs that met client needs.
- Built long-term client relationships by delivering clear, accurate guidance on policies, coverages, and costs.
- Maintained compliance with industry regulations by pursuing ongoing education and training initiatives.
- Teamed with colleagues to meet sales targets, ensuring high levels of customer satisfaction.
- Ensured compliance with industry regulations through ongoing education and training.
Education
Hospitality Management -
College of Southern Nevada
Las Vegas, NVSkills
- Product knowledge
- Risk assessment
- Attention to detail
- Time management
- Multitasking
- Teamwork and collaboration
- Excellent communication
Certification
Property and Casualty License
Accomplishments
- Recipient of 2 Annual 'Best of the Best' Awards
- Recognized with 5 Quarterly 'Best of the Best' Awards
Languages
Spanish, Native
Timeline
Insurance Agent
Geiger Insurance Agency
06.2026 - Current
Insurance Sales Agent
Freeway Insurance
07.2020 - 06.2026
Hospitality Management -
College of Southern Nevada