Joanna Melvin

• Fostered relationships with new and existing customers through excellent customer service skills.
• Received and processed deposits, withdrawals and loan payments, keeping financial records up-to-date.
• Provided accurate information regarding fees, commissions, regulations related to financial services.
• Educated clients on Fidelity's products and services and helped them understand their investment choices.
• Worked collaboratively with other departments to provide comprehensive solutions for clients.
• Assisted clients in understanding complex financial concepts and instruments.
• Executed trades and transactions with attention to market timing and client directives.
• Established strong and positive working relationships within organization to contribute to team success.

• Managed daily operations of the store, including scheduling and supervising staff.
• Created promotional campaigns to increase store traffic and generate revenue.
• Developed marketing plans to promote products or services offered by the company.
• Maintained accurate records of employee attendance, payroll information, sales figures.
• Oversaw efforts to update computer systems with pricing and specials for optimal recordkeeping.
• Initiated cost-saving measures to optimize operational expenses and increase profitability.
• Conducted regular staff meetings to communicate goals, updates, and receive feedback.
• Analyzed financial data and prepared reports for senior management.

I spent these years raising my sweet daughter, Cora.

• Developed an award-winning wine list.
• Maintained an up-to-date knowledge base regarding current vintages, appellations, styles, producers, grape varieties.
• Researched consumer tastes, preferences, trends, pricing strategies, and competitor offerings. In order to identify potential opportunities for growth within the organization's portfolio of wines.
• Explained product features and benefits to company staff members and customers.
• Analyzed sales data and market trends to forecast purchasing needs and optimize inventory.
• Synchronized supply chain inventory with customer demand to mitigate excess and obsolete inventory.
• Developed product purchasing and sales strategies according to company budgets.
• Prepared detailed reports outlining total costs associated with each purchase transaction along with projected profit margins.
• Ensured compliance with applicable laws governing alcohol consumption and purchasing regulations.