Joanna Palmer
Wolcott,NY
Summary
Pursued opportunities to contribute positively to community development through professional endeavors.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Licensed Cosmetologist
New York State
01.2003 - Current
Education Mentor Specialist
Finger Lakes Community Action
Lyons, NY
10.2025 - 04.2026
- Facilitated individual and group mentoring sessions to enhance personal growth and skill development.
- Developed tailored educational resources to address diverse learning needs of participants.
- Coordinated community outreach programs to increase engagement and participation in mentoring initiatives.
- Implemented feedback mechanisms to assess program effectiveness and identify areas for improvement.
- Evaluated progress of mentees, adjusting approaches based on their individual goals and challenges.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Monitored mentee performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
- Addressed and resolved mentee concerns in timely and empathetic manner, maintaining positive and supportive mentor-mentee relationship.
- Tailored mentoring strategies to suit diverse learning styles, enhancing effectiveness of mentorship program.
Assistant Director
Jack n Jill Childcare Centers Inc.
Victor, NY
04.2019 - 08.2025
- Developed and implemented educational programs enhancing child development and learning outcomes.
- Coordinated staff training sessions to improve teaching methodologies and compliance with childcare regulations.
- Streamlined daily operations, ensuring efficient resource allocation and adherence to safety standards.
- Fostered positive relationships with parents, addressing concerns and promoting community engagement initiatives.
- Planned and executed successful special events, such as college fairs, open houses, and parent-teacher conferences.
- Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
- Implemented data-driven strategies for continuous improvement of instruction and curriculum alignment.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
Education
Bachelor's - Psychology
The College at Brockport, State University of New York
Brockport, NY05.2013
Associate's - Psychology
Mohawk Valley Community College
Utica, NY12.2010
Regents Diploma - undefined
New York Mills Jr. Sr. High School
New York, NY06.2002
Skills
Directed communication strategies to enhance team management effectiveness Oversaw toddler and pre-k classrooms, fostering a nurturing environment for children Championed early childhood education programs through strategic planning and curriculum development Managed administrative tasks to streamline operations Cultivated leadership skills by supervising staff and mentoring new educators Implemented budgeting practices to optimize resource allocation
Certification
- Child Development Associate Certification
- December 2024 to January 2027
- Infant-Toddler
- First Aid Certification
- October 2025-October 2027
Timeline
Education Mentor Specialist
Finger Lakes Community Action
10.2025 - 04.2026
Assistant Director
Jack n Jill Childcare Centers Inc.
04.2019 - 08.2025
Licensed Cosmetologist
New York State
01.2003 - Current
Bachelor's - Psychology
The College at Brockport, State University of New York
Associate's - Psychology
Mohawk Valley Community College
Regents Diploma - undefined
New York Mills Jr. Sr. High School