Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joanna Pereira

Garfield,NJ

Summary

Experienced Stylist with 12 years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use numerous tools and products to achieve desired outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. With years of experience, I look forward to finding a permanent position and delivering modern and classic hair designs and techniques for men, women, and children. Conversational and energetic with expertise in fostering client loyalty to drive revenue. I am skilled in interpreting client requests and achieving superior results with every service. Creative Stylist with a distinguished history of customer satisfaction and success. Proven to maintain relationships with clients and keep clean and organized workspaces. Dedicated to fantastic customer service and equipment maintenance.

Overview

2
2
years of professional experience

Work History

Hair Stylist

Continental Hair Illusions
01.2023 - Current
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Distributed business cards outside of salon to generate new business.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Maintained current understanding of market conditions, compliance standards and best practices.
  • Consult with clients about their hair systems and offer customizable solutions.

Marketing and Social Media Manager

Elite Realtors Of New Jersey
12.2021 - Current
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.
  • Designed and implemented social media strategies to align with business goals.
  • Collaborated with team members to develop creative campaigns for social media platforms.
  • Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
  • Managed relationships with third-party vendors and suppliers to establish timely delivery of services.
  • Cultivated strong corporate image and identity with clear branding.
  • Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
  • Fostered positive relationships with key business journalists in national and trade publications.

Spa Director- Lead Hair Stylist

European Day Spa - Now Closed
12.2021 - 12.2022
  • Initiated and engaged clients in conversations as part of personalized service.
  • Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
  • Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
  • Investigated and resolved complaints to satisfy guests and maintain good business practices.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Demonstrated thorough knowledge of all salon products and services.
  • Styled hair, and makeup for customers for special events and occasions.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
  • Trained new cosmetologists on makeup and skincare products and techniques.
  • Offered professional cuts, color services and extensions to salon customers.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Used social media platforms to promote salon and services.
  • Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.

Education

Bachelor of Arts - Business Administration And Management

Ramapo College of New Jersey
Mahwah, NJ
05.2019

No Degree - Cosmetology

Parisian Beauty Academy, Paul Mitchell Partner School
Hackensack, NJ
10.2011

Skills

  • Client Consultation and Customer Service
  • Active Learning
  • Balayage
  • Color Correction
  • L'Oreal Color Ambassador
  • Brazilian Blowout
  • Extension Installations
  • Transitions Hair Systems
  • Administrative Duties
  • Social Media
  • Waxing and hair removal techniques
  • Product knowledge
  • Lash and eyebrow maintenance

Languages

Polish
Native or Bilingual

Timeline

Hair Stylist

Continental Hair Illusions
01.2023 - Current

Marketing and Social Media Manager

Elite Realtors Of New Jersey
12.2021 - Current

Spa Director- Lead Hair Stylist

European Day Spa - Now Closed
12.2021 - 12.2022

Bachelor of Arts - Business Administration And Management

Ramapo College of New Jersey

No Degree - Cosmetology

Parisian Beauty Academy, Paul Mitchell Partner School

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Joanna Pereira