Joanna ramos
Henderson,NV
Summary
Detail-oriented ramp agent skilled in baggage handling and ground equipment operation. Committed to safety compliance and on-time departures, ensuring seamless airport operations.
Bilingual ramp agent with over three years of experience in airport operations. Expertise in time management and customer service, consistently delivering safe and efficient baggage handling while coordinating effectively with flight crews.
Overview
20
20
years of professional experience
1998
1998
years of post-secondary education
Work History
Ramp Agent
Southwest Airlines, SWA
Las Vegas, Nevada
05.2023 - Current
- Loaded and unloaded baggage from aircraft in a timely manner.
- Operated ground support equipment safely and efficiently.
- Coordinated with flight crews to ensure on-time departures.
Utility Porter
HMS Host International
Las Vegas, nv
09.2019 - 04.2023
- Maintained cleanliness and organization in dining and service areas.
- Assisted team members with food and beverage deliveries.
- Operated cleaning equipment to ensure sanitation standards.
Mini Bar Attendant
Mirage Hotel & Casino
Las Vegas, NV
04.2006 - 10.2010
- Maintained stocked mini bars in guest rooms and common areas.
- Ensured cleanliness and proper organization of all mini bar items.
- Monitored inventory levels and reported shortages to management.
Education
Rancho High School
Las Vegas, NVSkills
- Baggage handling
- Ground equipment operation
- Safety compliance
- Time management,, bilingual fast learning, great customers, more than 10 years of customer service
Timeline
Ramp Agent
Southwest Airlines, SWA
05.2023 - Current
Utility Porter
HMS Host International
09.2019 - 04.2023
Mini Bar Attendant
Mirage Hotel & Casino
04.2006 - 10.2010
Rancho High School