Joanna Ruiz

• Completed clerical tasks such as filing & copying
• organizing and maintaining a well-structured filing system.(work/excel etc)
• Assisted in the preparation and distribution of reports, contributing to data / decision-making processes.
• directing messages/emails to different parties as necessary. (company's/technicians depending what was needed)

• Ensured time completion of orders during demand periods.
• RF scanning equipment and inventory management software.
• order accuracy by picking items according to pick list and packing slip requirements.
• Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
• Ensured proper labeling and packaging of products, to company standards and minimizing potential damages during transport.(cleaning clothes or making sure no clothes or shoes were damaged)
• Pulled orders quickly to maintain demanding productivity goals.
• Followed orders precisely for correct items, sizes and quantities.
• Stocked warehouse efficiently by comparing item numbers with storage locations.
• Reviewed printed tickets or digital orders to get item numbers and merchandise locations.

• Demonstrated strong multitasking skills by handling telephone while attending to in-person guest needs.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring seating of guests.
• Checked in with servers to confirm preparedness before seating customers.
• Prepared dining room for service by cleaning , organizing tables and placing table settings.(menu and utensils etc.)
• Managed time efficiently in order to complete all tasks within deadlines.
• To-Go orders(getting online or in person orders to go and have it packed and ready to be picked up)

• Greeted customers entering store and responded to customer needs.
• Built relationships with customers to encourage repeat business.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions.
• Worked well in a team setting, providing support and guidance.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.

Samples:

• doing sample boards (12x12 & 12x24 etc.)
• cutting material (water saw/hand cutter)
• peg cards (4x4 etc.)
• Order pulling
• packing
• stocking
• inventory
• Rf scanner
• scanning
• label printing
• Etc.

Samples sales representative:

• in office work (labels/data entry/inventory/excel/word etc.)
• restocking inventory / ordering material
• emails
• phone calls
• order printing
• inventory data entry
• AEC ( Alyssa Edward's)
• Manhattan scale
• POS (point of sale)
• outlook
• etc.

Shipping and Receiving office:

• outlook
• manhattan scale
• POS ( point of scale)
• Ups/fedex etc. - returns & ship backs
• tracking what material comes in & out (pallets boxes etc.)
• Ordering material via email
• etc.

• Enhanced order accuracy by carefully picking and packing items per customer specifications.