Joanna Stepanyan
Los Angeles,CA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Believe Hospice Care
Glendale, CA
03.2023 - Current
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Co-Owner & Creative Director
Special Cakes LA
Los Angeles, CA
07.2016 - 02.2023
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Streamlined design processes, resulting in increased efficiency and faster project completion times.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Office Manager & Medical Assistant
Pacific Gynecology Specialists
Burbank, CA
01.2004 - 06.2016
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Education
Associate of Science - Medical Assisting
Glendale Career College
Glendale, CA01.2004
Skills
- Phlebotomy
- HIPAA Compliance
- Patient Flow Management
- Medical Billing
References
- Name: Dr. Richard L. Friedman (Dr.)
Contact: (818)847-4431
- Name: Hellen Zadorian (NP)
Contact: (818)484-6963
- Name: Levon Dzhabrayan (Administrator)
Contact: (310)388-8338
Timeline
Medical Assistant
Believe Hospice Care
03.2023 - Current
Co-Owner & Creative Director
Special Cakes LA
07.2016 - 02.2023
Office Manager & Medical Assistant
Pacific Gynecology Specialists
01.2004 - 06.2016
Associate of Science - Medical Assisting
Glendale Career College