Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanna Thielen

Belle Plaine,MN

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

Elite HVAC Mechanical LLC
01.2021 - Current

Help run family owed HVAC Company

  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Accounting
  • Placing equipment orders
  • following up with customers

Administrative Assistant

Minnesota Apartments LLC
06.2013 - Current
  • Streamlined rent collection process for improved efficiency and reduced delinquencies.
  • Coordinated with vendors for cost-effective maintenance services, contributing to budget control.
  • Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
  • Contributed to the successful lease-up of properties by coordinating marketing efforts and organizing open houses.
  • Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
  • Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
  • Improved property curb appeal with diligent attention to landscaping and exterior maintenance tasks.
  • Conducted thorough market research to support strategic rental pricing decisions that maximized occupancy rates while maintaining profitability goals.
  • Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
  • Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
  • Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
  • Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
  • Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.

Education

High School Diploma -

Shakopee High School
Shakopee, MN
06.1996

Skills

  • Scheduling
  • Data Entry
  • Information Security
  • Calendar Management
  • Database Management
  • Office Administration
  • Clerical Support
  • Mail handling
  • Letter preparation
  • Filing
  • Bookkeeping

Timeline

Administrative Assistant

Elite HVAC Mechanical LLC
01.2021 - Current

Administrative Assistant

Minnesota Apartments LLC
06.2013 - Current

High School Diploma -

Shakopee High School
Joanna Thielen