Joanna Torres
Saugus,CA
Summary
Attentive, compassionate, bilingual, Certified Phlebotomy Technician 1 with a Medical Assistant background skilled with technical, clerical and patient support. Seeks rewarding, career utilizing my patient care, interpersonal and medical expertise in hospital or clinical setting.
Overview
12
12
years of professional experience
Work History
Medical Assistant II
Facey Medical Group Providence Health & Services
08.2013 - 08.2019
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surface and restocking supplies.
- Educated patients about medications, procedures and physician’s instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained inventory, vaccination and product expiration logs to record update documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Measured patient peak flows to improve workflow efficiency.
Medical Assistant
Northeast Valley Health Corporation
07.2007 - 08.2012
- Performed preliminary physical test to accurately record results in patient history summary.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Maintained inventory, vaccination and product expiration logs to record update documentation for tracking purpose.
Education
Certificate - Phlebotomy
Phlebotomy Training Specialists
Panorama City, CA01.2021
Medical Assisting - undefined
Clarita Career College
Canyons Country, CA01.2007
Skills
- Customer/Client Service
- Oral & Written Communication
- Multitasking
- Certified in Basic Life Support
- Stocking supplies
- Venipuncture and phlebotomy
- Inventory and supply management
- HIPAA compliance
- Pulse volume recorder
- Medical terminology
- Electrocardiography (EKG)
- Pulmonary function tests (PFTs)
- Interpersonal Awareness
- Lab Equipment setup
- Patient Scheduling
Timeline
Medical Assistant II
Facey Medical Group Providence Health & Services
08.2013 - 08.2019
Medical Assistant
Northeast Valley Health Corporation
07.2007 - 08.2012
Certificate - Phlebotomy
Phlebotomy Training Specialists
Medical Assisting - undefined
Clarita Career College
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