Joanna Valdivia-Hernandez
Plainfield,IL
Summary
Responsible and dependable Department Manager recognized for providing exceptional leadership and guidance with 5 years of comprehensive experience looking to move forward from retail and begin a career in the architectural field after 3 years of education. Highly-capable Architectural Intern with a knack for creatively assisting in the preparation and development of building designs. Enthusiastic with excellent written and verbal communication abilities. Experienced in maintaining client relations and performing in deadline-driven environments. Knowledgeable and experienced in Revit and Auto Cad schematics renderings and drawing design.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Department Manager
Walmart
Plainfield, IL
09.2019 - Current
- Lead and manage a team of employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
Education
Associate of Applied Science - Architecture
Joliet Junior College
Joliet, IL12-2024
Skills
- Customer Service
- Organized and Detailed
- Problem-Solving
- Motivational Leadership
- Goal Setting
- Architectural Visualization
- Revit Experience
- Adobe Photoshop
- AutoCAD Drafting
- Experienced with AutoCAD
- Art and Architecture Appreciation
Languages
Spanish
Native/ Bilingual
Certification
- Architectural Practice Certificate
- Architectural Technology Certificate
Accomplishments
- Promoted within 6 moths of employment.
- Awarded Scholarships
- Consecutive Honor Roll 2017-2021
Timeline
Department Manager
Walmart
09.2019 - Current
Associate of Applied Science - Architecture
Joliet Junior College