Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joanna Ventura

Fort Myers,FL

Summary

Skilled team player with strong background in patient care environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Smart and committed to job well done and offering exceptional drive.

Overview

5
5
years of professional experience

Work History

Lab Assistant/Phlebotomist

Naples Community Hospital
09.2021 - 07.2022
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Prepared specimens for testing and analysis.
  • Logged samples correctly into computerized tracking system.
  • Demonstrated competence in collecting lab samples for testing.

Publix Supermarkets, Deli Clerk

Publix Super Markets
03.2020 - 09.2021
  • Greeted customers, took orders, recommended new products, and provided efficient service
  • Sliced, weighed, and wrapped deli items carefully to preserve freshness
  • Accepted phone orders and prepared foods for delivery
  • Operated electric slicers, ovens, dishwasher, grinder, knives, and oil-separator machines.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Customer Service Specialist

Lee County Tax Collector
05.2018 - 05.2020
  • Verified application completion, processed forms, and collected fees for Florida licenses
  • Administered oral tests to license applicants and graded scores to assess suitability for granting approval
  • Authenticated identity documentation to prevent fraudulent licensure
  • Worked effectively with general public to obtain information and educate about steps required
  • Checked physical attributes such as visual acuity as part of comprehensive licensing process
  • Volunteered for and tackled new assignments and tasks to ease staff member burden.
  • Issued over 50 FL driver license/identification cards per day.

Patient Care Technician

Naples Community Hospital, CNA
09.2017 - 02.2018
  • Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities
  • Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations
  • Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature
  • Helped residents with daily living tasks including feeding, dressing, and personal hygiene
  • Performed light housekeeping, including cleaning patient rooms and changing sheets on beds.
  • Managed care of over 5 patients on cardiac floor.

Education

-

Southwestern Vocational Training
Cape Coral, FL
05.2016

Skills

  • Customer service
  • Electronic charting
  • Vital signs monitoring
  • Multitasking
  • Teamwork
  • Verbal communication
  • Staff Phlebotomy Training
  • HIPAA
  • Patient confidentiality
  • Specimen labeling procedures

Languages

Spanish
Native or Bilingual

Timeline

Lab Assistant/Phlebotomist

Naples Community Hospital
09.2021 - 07.2022

Publix Supermarkets, Deli Clerk

Publix Super Markets
03.2020 - 09.2021

Customer Service Specialist

Lee County Tax Collector
05.2018 - 05.2020

Patient Care Technician

Naples Community Hospital, CNA
09.2017 - 02.2018

-

Southwestern Vocational Training

Similar Profiles

CREATE PROFILE
Joanna Ventura