Jo Anna Williams
Litchfield,IL
Summary
Finance Professional and Operations Manager with extensive experience in high-volume retail and financial oversight. Specializes in supply chain logistics, inventory control, and vendor management. Demonstrated success in enhancing operational efficiency through strategic resource allocation and effective team leadership. Focused on implementing streamlined processes for improved service delivery and cost management.
Overview
2027
2027
years of professional experience
Work History
Accounts Payable Supervisor
Blackburn College
Carlinville, USA
12.2022 - Current
- Supervised accounting staff to ensure timely invoice processing and accurate ledger coding.
- Coordinated audits by preparing essential documentation and comprehensive reports.
- Conducted weekly check run processes to enhance financial operations efficiency.
- Calculated month-end journal entries for accounts payable activities.
- Executed contract management processes to maintain compliance and accuracy.
- Performed 1099 filing in adherence to regulatory requirements.
- Reconciled corporate credit card transactions to ensure financial integrity.
Customer Service-Financial Administrator
Midwest Aftermarket
Litchfield, IL
06.2020 - 2022
- Executed purchase order writing and negotiated vendor pricing for cost efficiency.
- Processed warranty returns to secure vendor credit effectively.
- Monitored internet sales leads from company website and third-party platforms.
- Resolved customer service issues promptly to enhance satisfaction.
- Maintained comprehensive records of customer orders, returns, cancellations, and related data.
Property Manager
Triple C Holdings LLC
Litchfield, IL
2020 - 2022
- Managed tenant relations to enhance retention and satisfaction levels.
- Coordinated property maintenance and repairs with service providers to ensure prompt resolutions.
- Oversaw lease agreements and handled maintenance requests efficiently.
- Collected rent and security deposits, maintaining accurate financial records.
Manager and Barista
Coffee Xpresso
Litchfield, IL
2015 - 2020
- Oversaw daily operations of coffee shop, optimizing staff schedules and service quality.
- Coordinated inventory management, efficiently ordering coffee supplies and equipment.
- Maintained cleanliness and organization to comply with health regulations.
- Conducted regular inventory checks, ensuring adequate stock levels to prevent shortages.
- Implemented promotional campaigns to boost sales during peak periods.
- Supervised food and beverage preparation, minimizing waste and ensuring consistent presentation.
- Maintained accurate sales transaction records using point-of-sale systems for enhanced reporting.
Manager
Family Video Movie Club Inc.
Litchfield, IL
2003 - 2011
- Optimized payroll, scheduling, hiring, and training procedures to enhance overall workforce efficiency.
- Ensured sufficient stock availability by overseeing inventory management and ordering processes.
- Administered $1.5 million in property management while maintaining asset integrity and compliance.
- Managed daily banking operations and deposits for accurate financial reporting.
- Elevated customer service satisfaction through proactive communication and swift issue resolution.
- Trained employees to provide outstanding service tailored to diverse clientele needs.
- Analyzed sales trends to refine strategies aligned with customer preferences.
- Performed regular audits of rental stock to address discrepancies in inventory.
Customer Service Administrator
Johnson MarCraft Inc.
St. Louis, USA
1998 - 2003
- Developed and managed pilot telemarketing program, incorporating cold calling strategies.
- Oversaw field service and sales staff to enhance operational efficiency.
- Coordinated parts ordering and shipping processes to ensure timely delivery.
- Processed warranty returns and credits to maintain customer satisfaction.
- Provided support to engineering staff for project execution.
Accounts Payable Clerk
City of Litchfield
Litchfield, IL
1984 - 1998
- Processed invoices for city departments, ensuring compliance with budgetary guidelines.
- Prepared financial reports for city budget meetings and audits.
- Communicated with department heads regarding invoice approvals and payment statuses.
- Timely prepared checks for vendor invoice payments.
- Reconciled daily cash receipts with bank deposits to maintain accuracy.
- Managed collections activities, contacting customers about past due balances and resolving disputes.
Skills
- Invoice processing and ledger coding
- Vendor management
- Accounting software proficiency
- Financial auditing
- Purchase order management
- Inventory control
- Budgeting and cost control
- Cash flow management
- Operations oversight
- Quality assurance practices
- Brand awareness strategies
- Visual merchandising techniques
- Scheduling and Training
Affiliations
Volunteer Firefighter and EMT
Timeline
Accounts Payable Supervisor
Blackburn College
12.2022 - Current
Customer Service-Financial Administrator
Midwest Aftermarket
06.2020 - 2022
Property Manager
Triple C Holdings LLC
2020 - 2022
Manager and Barista
Coffee Xpresso
2015 - 2020
Manager
Family Video Movie Club Inc.
2003 - 2011
Customer Service Administrator
Johnson MarCraft Inc.
1998 - 2003
Accounts Payable Clerk
City of Litchfield
1984 - 1998