Joannanette Dorce
Oakland Park ,FL
Summary
Dedicated Licensed Community Association Manager with proven success at Seacoast 5700 Condominium Association, enhancing property value through effective budget planning meeting notice requirement timelines and vendor negotiations. Skilled in conflict resolution and community engagement, I've fostered strong relationships and ensured compliance with regulations, significantly reducing delinquency rates while improving resident satisfaction. Fluent in English and Spanish.
Overview
1
1
Language
1
1
Certification
11
11
years of professional experience
Work History
Community Association Manager
Seacoast 5700 Condominium Association
5700 Collins Avenue, Miami Beach, FL, 33140
01.2014 - 12.2024
- Managed daily operations of community association, ensuring compliance with governing documents and regulations.
- Implemented maintenance schedules for common areas, enhancing property appearance and functionality.
- Facilitated communication between board members and residents, improving community engagement and satisfaction.
- Oversaw financial management, including budget preparation and expense tracking, ensuring fiscal responsibility.
- Coordinated vendor contracts and services, optimizing cost-effectiveness while maintaining quality standards.
- Conducted regular inspections of property to identify maintenance needs, proactively addressing issues before escalation.
- Led community events and initiatives to foster resident involvement and enhance neighborhood relations.
- Enhanced communication between homeowners and board members through regular monthly meetings via Zoom submitting Recording link to all owners via registered email thereafter in addition to submitting Meeting-Minutes within one weeks time more or less contingent on Board Members.
- Developed and maintained strong relationships with vendors, resulting in cost-effective services for the association.
- Enforced compliance with community regulations and guidelines.
- Reduced delinquency rates by implementing effective collection procedures as per association attorney while maintaining open lines of communication with homeowners facing financial difficulties and sharing such with board of directors.
- Oversaw successful community improvement projects, such as landscaping upgrades and facility renovations including 50 year recertification. Planned with board members mandated recertification project 3 years before expiration.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Facilitated conflict resolution among residents by mediating disputes professionally and diplomatically.
- Improved community satisfaction by efficiently addressing and resolving homeowner concerns and inquiries.
- Implemented preventive maintenance routines to prolong the lifespan of community assets and reduce repair costs.
- Negotiated contracts along with board members with service providers, securing high-quality services at competitive prices for the associations managed.
- Collaborated with local government agencies to ensure compliance with municipal codes and regulations, avoiding potential fines or violations.
- Coordinated communications between residents, board members, contractors, and staff to keep everyone informed about important updates or changes within the communities.
- Communicate fluently in both English and Spanish.
- Knowledgeable with Florida Statues chapters 718, 719 and 720
Education
No Degree -
Florida Career College
Pembroke Pines, FLSkills
- Community operations
- Service contract negotiation
- Vendor relationship development
- Board of directors support
- Property management
- Community guidelines enforcement
- Contractor supervision
- Property maintenance
- Emergency preparedness
- Budget planning
- Community association support
- Proposal development
- Tenant complaint resolution
- Community safety
- Board meeting facilitation
- HOA oversight
- Teamwork
- Time management
- Problem-solving
- Attention to detail
- Clear communication
- Organizational skills
- Property inspections
Certification
Community Association Managers License
Languages
Spanish
Native or Bilingual
Timeline
Community Association Manager
Seacoast 5700 Condominium Association
01.2014 - 12.2024
No Degree -
Florida Career College