Joanne Cruz
Miami,FL
Summary
I am prepared to work as a banquet server in a reputable hotel to utilize my abilities and skills.
Overview
31
31
years of professional experience
Work History
Banquet Server
Loews Hotel
Miami Beach, FL
09.2011 - Current
- Working in numerous events, such as , conferences, and weddings.
- Preparations consist of laying table linen, setting china, silverware, and additional items as required by the function.
- Setting up a buffet and serving cocktail drinks.
- Regularly lift food trays weighing up to 50 lbs.
Restaurant Server/Supervisor
National Hotel
Miami Beach, FL
12.2000 - 04.2012
- Complete pre-meal work, welcome guests, input orders into the point-of-sale system, and replenish beverages as needed.
- Inquire about guest food satisfaction.
- Control guest checks, and secure proper payment.
- Shift closure.
Restaurant Supervisor
Anchor's Inn
Fajardo, PR
09.1998 - 10.2000
- Maintain food cost control, and assist with menu planning.
- Prepare the daily sales report and oversee the entire restaurant.
Secretary
Hunts Point Multi Services INC
Bronx, NY
01.1994 - 12.1998
- Coordinate all clerical services for substance abuse patients.
- Prepare statistical reports on the program, and file all records of patients.
Education
Associate's Degree - Occupational Studies in Word Processing/Office Technology
Monroe College
Bronx, New YorkSkills
- I am a server and a supervisor who ensures customer satisfaction by remaining accessible and friendly, and I am also able to multi-task while remaining professional and courteous in fast-paced environments
Timeline
Banquet Server
Loews Hotel
09.2011 - Current
Restaurant Server/Supervisor
National Hotel
12.2000 - 04.2012
Restaurant Supervisor
Anchor's Inn
09.1998 - 10.2000
Secretary
Hunts Point Multi Services INC
01.1994 - 12.1998
Associate's Degree - Occupational Studies in Word Processing/Office Technology
Monroe College
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