Joanne Decker

- Interview customers to determine eligibility to CashAid and Food Stamps

- Process applications per policy

- Enhanced client satisfaction by providing efficient and accurate eligibility assessments for various social service programs.

- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

- Assisted in receiving, stocking and distribution of merchandise.

- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

- Completed customer orders including charging the customer and packaging the order

- Assisted customers by answering questions and fulfilling requests.

- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.

- Resolved customer complaints professionally

- Developed strong relationships with repeat customers through friendly service interactions.