Joanne Fernandes
East Providence
Summary
Dynamic RGM/TLC Leader with a proven track record at Pizza Hut, excelling in strategic planning and relationship building. Spearheaded initiatives to enhance team performance and leadership development, significantly optimizing workflows. Skilled in conflict resolution and motivating teams, adept at fostering a collaborative and innovative environment. Achieved notable improvements in employee efficiency and organizational objectives.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
4
4
years of professional experience
Work History
RGM/ TLC Leader
Pizza Hut
08.2020 - Current
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on Customer service and assigned duties.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Managed budgets and resources, ensuring optimal allocation towards achieving organizational objectives.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw day-to-day activities of 12-15 employees in establishment, fostering inspiring atmosphere to optimize employee experiences.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Assisted with new hire processing and existing training programs.
Education
Associate of Business Administration - Business Administration And Management
Sawyer School
Pawtucket, RI05-2001
High School Diploma -
Tolman High School
Pawtucket, RI06-1996
Skills
- Relationship building
- Conflict resolution
- Strategic planning
- Motivating teams
- Influencing others
Languages
creol
Full Professional
Timeline
RGM/ TLC Leader
Pizza Hut
08.2020 - Current
Associate of Business Administration - Business Administration And Management
Sawyer School
High School Diploma -
Tolman High School
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