Joanne Hall
Vancouver,WA
Summary
Dynamic professional with extensive experience in customer service and training, notably as a Lead Cashier at Goodwill Industries. Proven ability to enhance client satisfaction through effective cash handling and personalized assistance. Skilled in fostering team collaboration and mentoring, driving performance improvements while maintaining a balanced cash drawer.
Overview
13
13
years of professional experience
Work History
Lead Cashier
Goodwill Industries of the Columbia Willamette
09.2022 - Current
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Processed both cash and card purchases and returns.
- Enhanced customer satisfaction by providing efficient cash transaction
- Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience
Hairstylist Manager
Self-employeed
05.2012 - 10.2022
- Streamlined appointment scheduling to maximize daily bookings while minimizing wait times for clients.
- Performed regular maintenance on salon equipment, such as styling chairs, scissors, hairdryers, ensuring optimal functionality and safety for both clients and stylists.
- Developed a loyal clientele base through exceptional customer service and attention to detail in all aspects of hair care.
- Created a welcoming atmosphere within the salon by fostering strong relationships among staff members and promoting open communication channels between employees at all levels.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles based on individual preferences.
Education
High School Diploma -
Evergreen High School
Vancouver, WASkills
- Training
- Customer assistance
- Point of sale operation
- Cashier training
- Cash handling
Timeline
Lead Cashier
Goodwill Industries of the Columbia Willamette
09.2022 - Current
Hairstylist Manager
Self-employeed
05.2012 - 10.2022
High School Diploma -
Evergreen High School
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